Meet Sarah and Trevor, an arthritis patient and a hand therapist with a mission to empower people living with chronic joint pain. They started Grace & Able to create innovative, comfortable and stylish joint support. Their best-selling Compression Gloves relieve hand pain and swelling, so you can keep doing what you love!
CAN I EXCHANGE MY COMPRESSION GLOVES FOR A DIFFERENT SIZE?
We offer FREE returns and exchanges for Compression Gloves purchased through View Your Deal for US customers. For Canadian returns and exchanges, there is a $15.99 return shipping fee.
TIMEFRAME FOR RETURNS AND EXCHANGES
Orders can be returned for a refund or exchange within 15 days of delivery.
HOW TO MAKE AN EXCHANGE OR RETURN
To process your return or exchange, please check the email we sent you that confirmed your order. It has a link to our return portal. If you can't find it, please email support@graceandable.com and we will assist.
Please have your order number and the email address that was used to place your order available.
Order numbers are case-sensitive. You can find your order number in your shipping confirmation email.
We will provide a USPS return label to be used to send back your items. You can ship the return from any USPS post box or facility.
You will receive an email with the tracking information for the return or exchanged item.
REFUND ELIGIBILITY
To be eligible for returns or exchanges, items must be unworn, unwashed, and unaltered, and include the original packaging (e.g. the polybag that the gloves arrived in).
We understand that you need to try the gloves to find out if they fit. That is ok, but if your product comes back USED or WORN, we will not be able to refund your order.
Once we receive your package, we will process your refund or exchange per this policy.
Shipping costs are not eligible for refund.
REFUND TIMELINE
Refunds will be made in the form of the original payment.
Please allow 5-7 business days for that to be completely processed.
QUESTIONS AND CONTACT
Please contact support@graceandable.com for assistance with any exchange or refund questions, we are here to help you.